BRAND INDEX
WCNWCNPR & MEDIA MAP
07 · MARKETING → D
07 · MARKETING & COMMS
PR & media · D
The story,
told well.
Five tools for earning press — media kit, releases, messaging, awards, crisis. Tap any card to open its spec.
MEDIA KIT
RELEASE
MESSAGING
AWARDS
CRISIS
20%
PR COVERAGE
0 shipped
2 in progress
3 planned
07D01 Media kit PLANNED
The media kit is the one place a journalist finds what they need on deadline — approved logos, a current boilerplate, leadership bios and a fact sheet. Make it easy and the coverage gets the facts right.
ASSETSLogos · photos BOILERCurrent BIOSLeadership FACTSOne sheet
D01.1 · PRESS ASSETS
Logos they can actually use.
The kit holds the mark in every approved format and background, plus high-res product and team photography. Giving press correct files stops them pulling a stretched logo off a screenshot.
MARKAll formats
PHOTOSHigh-res
BACKGROUNDSLight · dark
RULESLinked · 03A
D01.2 · BOILERPLATE
The paragraph that ends every release.
One approved “about WCN” paragraph, kept current, that journalists paste verbatim. A single source means the company is described the same way in every article.
LENGTH~60 words
VOICEPer 02
CURRENTDated
USEVerbatim
D01.3 · LEADERSHIP BIOS
Names, roles, headshots.
Short and long bios for spokespeople, each with an approved headshot on the brand background. Consistent bios stop a founder being mis-titled across outlets.
BIOSShort · long
HEADSHOTApproved
BGBrand
TITLESCanonical
D01.4 · FACT SHEET
The numbers, verified.
A one-page fact sheet — founded, scale, milestones — with every figure sourced and dated. It is the reference that keeps reporting accurate and saves the team repeat questions.
CONTENTFounded · scale
FIGURESSourced
UPDATEQuarterly
FORMATOne page
DON'T
×
Don't let it go stale — Date and refresh every figure.
×
Don't hide it — One obvious press URL.
×
Don't ship low-res — Journalists need print files.
×
Don't vary the boilerplate — One approved paragraph.
“Make it easy and the press gets it right; make it hard and they guess.”
07D02 Press release WIP
The press release template gives every announcement the same trusted structure journalists expect — headline, dateline, the news up top, a quote, and the boilerplate. Familiar form lets the substance land.
STRUCTURETemplate LEDENews first QUOTEAttributed BOILERStandard
D02.1 · RELEASE TEMPLATE
The expected shape.
Headline, sub-head, dateline, body, quote, boilerplate, contact — in the order press expect. Following the convention signals professionalism and makes the release easy to lift.
ORDERStandard
HEADLINEActive
DATELINECity · date
CONTACTFooter
D02.2 · NEWS FIRST
The point, in line one.
The first sentence carries the actual news — who, what, why it matters. Inverted-pyramid order means a journalist gets the story even if they read no further.
LEDEThe news
ORDERInverted pyramid
JARGONNone
LENGTHOne sentence
D02.3 · QUOTE FORMAT
A quote worth running.
One quote from a named spokesperson that says something — perspective, not filler. It follows the messaging house so the voice matches every other channel.
QUOTES1–2
SAYSSomething real
ATTRIBName · title
VOICEMessaging house
D02.4 · DISTRIBUTION
To the right desks.
Releases go to a maintained press list segmented by beat, plus the newsroom page. Targeted beats outperform a blast wire every time — relevance over reach.
LISTSegmented by beat
NEWSROOMAlways posted
WIREOnly when needed
EMBARGOWhen set
DON'T
×
Don't bury the news — Line one, every time.
×
Don't write filler quotes — Say something real.
×
Don't blast every wire — Target the right beats.
×
Don't break the template — Press expect the shape.
“A journalist decides in one sentence whether your news is a story.”
07D03 Messaging WIP
The messaging house keeps everyone who speaks for WCN on the same page — core messages, spokesperson guidance, and prepared answers for the hard questions. Consistency is what builds a reputation.
HOUSECore messages SPEAKERSGuidance Q&APrepared TRAINBriefed
D03.1 · MESSAGE HOUSE
Three pillars, one roof.
A message house sets the single overarching message, three supporting pillars, and the proof under each. Everyone speaking for WCN works from this one structure.
ROOFOne message
PILLARS3 supporting
PROOFUnder each
SOURCESingle
D03.2 · SPOKESPERSON
Who speaks, and how.
Named spokespeople by topic, with guidance on tone and boundaries. Knowing who owns which subject avoids mixed messages and off-the-cuff answers on sensitive ground.
NAMEDBy topic
TONEPer 02
BOUNDSDefined
BACKUPNamed
D03.3 · Q&A & OBJECTIONS
The hard questions, first.
A living Q&A drafts answers to the tough and likely questions before they’re asked. Prepared bridges keep an interview on-message without sounding evasive.
Q&ALiving doc
HARDDrafted first
BRIDGESPrepared
REVIEWPer campaign
D03.4 · TRAINING
Briefed before the mic.
Spokespeople are briefed before major interviews — key messages, likely questions, boundaries. A short prep beats a polished apology after a bad quote.
BRIEFBefore interviews
COVERSMessages · Q&A
PRACTICEMock Q&A
DEBRIEFAfter
DON'T
×
Don't freelance the message — Work from the house.
×
Don't dodge hard questions — Prepare honest bridges.
×
Don't skip the brief — Prep beats apology.
×
Don't blur who speaks — Named owners by topic.
“When ten people tell the same story, it sounds like the truth.”
07D04 Awards PLANNED
Awards and rankings build third-party credibility — but only the right ones, entered well. A target list, a reusable submission template and a calendar turn awards from ad-hoc to a steady drumbeat.
LISTTargeted TEMPLATEReusable CALENDARDeadlines CRITERIAFit-checked
D04.1 · TARGET LIST
Worth winning.
A vetted list of awards that actually matter to WCN’s audience — credible, relevant, worth the logo. Chasing every badge dilutes the ones that count.
LISTVetted
MATTERTo audience
CREDIBLEYes
VANITYSkipped
D04.2 · SUBMISSION TEMPLATE
Write it once.
A master submission — story, metrics, supporting assets — that adapts to each entry. Most awards ask the same things; a strong base answer raises the hit rate.
BASEMaster answer
ADAPTSPer award
ASSETSReady
METRICSSourced
D04.3 · CALENDAR
Ahead of deadlines.
A rolling calendar tracks open and closing dates so entries are planned, not rushed the night before. Lead time is what makes a submission competitive.
CALENDARRolling
DATESOpen · close
LEADPlanned
OWNEROne
D04.4 · CRITERIA
Fit before effort.
Each award is checked against criteria and past winners before entering, so effort goes where WCN can credibly win. A clear-eyed no saves time for a real yes.
CHECKCriteria · past winners
FITCredible win
EFFORTWhere it counts
NOSaid early
DON'T
×
Don't chase vanity badges — Only ones that matter.
×
Don't rush submissions — Plan against the calendar.
×
Don't start from scratch — Adapt the master answer.
×
Don't enter poor-fit awards — Check criteria first.
“One credible award beats ten badges no one’s heard of.”
07D05 Crisis comms PLANNED
Crisis comms is the plan you hope never to use — a protocol, holding statements, an escalation path and the channels to respond. Calm, fast and honest is the whole strategy when something goes wrong.
PROTOCOLDefined HOLDINGDrafted ESCALATEPath CHANNELSReady
D05.1 · PROTOCOL
Who, what, in what order.
A defined protocol names the response team, the decision-maker and the first three steps. In a crisis, the worst delay is figuring out who’s in charge — that’s decided in advance.
TEAMNamed
LEADOne decider
STEPSFirst 3 defined
CLOCKResponse SLA
D05.2 · HOLDING STATEMENTS
Something true, fast.
Pre-drafted holding statements buy time honestly — acknowledging the issue and promising an update — without admitting or speculating before facts are in.
DRAFTEDIn advance
SAYSWe’re aware
AVOIDSSpeculation
UPDATEPromised time
D05.3 · ESCALATION
When to wake whom.
A severity scale maps issues to who gets involved — from a community manager reply to a leadership response. Clear thresholds stop both over- and under-reaction.
SCALESeverity tiers
MAPSIssue to owner
THRESHDefined
LEGALLoop · 09
D05.4 · CHANNELS
Where we respond.
The plan names which channels to use for which audiences — status page, social, direct to press — and who posts. Responding in the right place beats responding everywhere.
STATUSPage
SOCIALPrimary
PRESSDirect
POSTERNamed
DON'T
×
Don't go silent — A holding statement buys honest time.
×
Don't speculate — Say only what’s known.
×
Don't improvise roles — The protocol decides in advance.
×
Don't respond everywhere — Right channel, right audience.
“In a crisis, silence is read as guilt and speculation as recklessness — say what’s true, fast.”
In progress
The press machine, forming.
Release template and messaging are drafting; the media kit, awards calendar and crisis protocol are scoped. How WCN earns coverage and handles the hard days.
WCN PR & Media Map · 5 · D01–D05
07 · MARKETING · D · v1.0