BRAND INDEX
WCNWCNEDITORIAL & CONTENT MAP
07 · MARKETING → B
07 · MARKETING & COMMS
Editorial & content · B
The brand,
in long form.
Five parts of the editorial engine — strategy, blog, tone, glossary, SEO. Tap any card to open its spec.
STRATEGY
BLOG
TONE
GLOSSARY
SEO
60%
EDITORIAL COVERAGE
2 shipped
2 in progress
1 planned
07B01 Content strategy WIP
Content strategy is the spine of everything WCN publishes — the themes worth owning, the audiences they serve, and the rhythm that keeps the work consistent instead of reactive.
PILLARS4 themes AUDIENCEMapped CADENCEWeekly OWNEREditorial
B01.1 · CONTENT PILLARS
Four themes we own.
Everything published maps to one of four pillars — the topics WCN wants to be known for. If a piece fits no pillar, it doesn’t ship; focus is what builds authority.
PILLARS4
RULEMap or drop
GOALOwn the topic
REVIEWQuarterly
B01.2 · AUDIENCE MAP
Who we’re writing for.
Each pillar names its audience and the job they’re hiring content to do — learn, decide, or stay. Knowing the reader sets the depth, the tone and the call to action.
SEGMENTSNamed
JOBLearn · decide · stay
DEPTHSet by reader
CTAPer segment
B01.3 · CADENCE
A rhythm, not a scramble.
A shared calendar fixes how often each pillar publishes. Consistency beats volume — a dependable weekly beat earns more trust than an unpredictable flood.
CALENDARShared
BEATWeekly
MIXPillar rotation
RULEConsistency > volume
B01.4 · GOVERNANCE
One desk, one standard.
Editorial owns the strategy and the final yes. Contributions are welcome from anywhere, but everything passes one desk so voice and quality stay even across the whole output.
OWNEREditorial desk
INPUTAnyone
GATEOne review
STANDARDEven quality
DON'T
×
Don't publish off-pillar — Map to a theme or drop it.
×
Don't chase volume — A steady beat beats a flood.
×
Don't write for everyone — Each pillar has its reader.
×
Don't skip the desk — One review keeps quality even.
“Authority comes from saying a few things well, not everything loudly.”
07B02 Editorial system WIP
The editorial system is the machinery that turns ideas into published posts — a set of templates, a byline standard, a clean taxonomy, and a workflow that moves a draft to live without losing the voice.
TEMPLATESPost types BYLINEAuthor block TAXONOMYCategories · tags FLOWDraft → live
B02.1 · POST TEMPLATES
A shape per post type.
Announcements, deep-dives and tutorials each have a layout template so writers start from structure, not a blank page. Consistent shapes make the blog feel like one publication.
TYPESAnnounce · deep-dive · how-to
STARTFrom template
HEADERStandard
MEDIADefined slots
B02.2 · BYLINES
Real people, credited.
Every post carries an author byline with name, role and photo. Content comes from humans at WCN, not a faceless brand voice — credibility lives in attribution.
BYLINEName · role · photo
VOICEHuman
GUESTMarked
BIOLinked
B02.3 · CATEGORIES
Findable, by design.
A small, fixed set of categories plus tags keeps the archive navigable. Categories map to the content pillars; tags are curated, never a free-for-all that sprawls over time.
CATEGORIES= pillars
TAGSCurated
SPRAWLPrevented
ARCHIVENavigable
B02.4 · WORKFLOW
Draft to live.
A defined path — draft, edit, brand check, schedule — moves every post the same way. The brand check is a real step so nothing publishes off-voice or off-pillar.
PATHDraft → edit → check → live
CHECKBrand step
SCHEDULECalendar
ROLESWriter · editor
DON'T
×
Don't start from blank — Use the post template.
×
Don't ghost-write the brand — Real bylines, real people.
×
Don't invent tags freely — Curate the taxonomy.
×
Don't skip the brand check — It’s a step, not a suggestion.
“A blog reads as one publication only when every post moves the same way.”
07B03 Tone guide DONE
The long-form tone guide extends the verbal identity (02) into editorial — the principles behind WCN’s voice, the range it moves across, and worked before-and-after examples writers can copy.
VOICEPrinciples REGISTERRange EXAMPLESBefore / after BASE02 Verbal
B03.1 · VOICE PRINCIPLES
Three principles.
WCN writes clear, candid and unhurried — explaining rather than selling, confident without hype. These three principles sit above every other rule when a judgement call comes up.
CLEARPlain words
CANDIDNo hype
UNHURRIEDExplains
ABOVEAll other rules
B03.2 · REGISTER RANGE
Same voice, different rooms.
The voice flexes by context — a touch warmer in community, more precise in docs — without becoming a different brand. The guide maps the range so writers know how far to move.
COMMUNITYWarmer
DOCSPrecise
LEGALFormal
COREOne voice
B03.3 · EXAMPLES
Before, and after.
The most useful part is worked examples — a hyped sentence rewritten in WCN’s voice. Writers learn the tone faster by pattern-matching than by reading abstract rules.
FORMATBefore / after
SOURCEReal copy
LEARNPattern-match
COVERAGEPer channel
B03.4 · DO & DON’T
The words we avoid.
A living list of banned hype words and preferred alternatives keeps drift in check. It extends the lexicon in the verbal identity rather than duplicating it.
BANNEDHype words
PREFERAlternatives
LIVINGUpdated
BASE02 lexicon
DON'T
×
Don't use hype words — Check the banned list.
×
Don't become a new brand — Flex register, keep the voice.
×
Don't write abstractly — Lead writers with examples.
×
Don't duplicate 02 — Extend the verbal identity, don’t fork it.
“The voice should sound like the smartest person in the room, not the loudest.”
07B04 Glossary DONE
The glossary fixes how WCN talks about its own world — canonical terms, plain-language definitions, and the rules for using them. It is what keeps a network, a node and a credit meaning the same thing everywhere.
TERMSCanonical DEFSPlain USAGEIn context OWNEREditorial
A
B
C
D
B04.1 · TERMINOLOGY
The canonical list.
One agreed term for each concept — capitalisation, spacing and acronym expansion all fixed. The glossary is the single source so docs, marketing and product never drift apart.
TERMOne per concept
CASEFixed
ACRONYMExpansion set
SOURCESingle
B04.2 · DEFINITIONS
Plain, not circular.
Each definition is one or two plain sentences a newcomer could understand — never defining a term with itself or with three more pieces of jargon.
LENGTH1–2 sentences
LEVELNewcomer
CIRCULARNever
JARGONAvoided
B04.3 · USAGE
In a sentence.
Every entry shows the term used correctly in context, plus common mistakes to avoid. Usage examples settle arguments faster than definitions alone.
EXAMPLEIn context
MISTAKESListed
SETTLESArguments
LINKRelated terms
B04.4 · MAINTENANCE
A living document.
New terms are added through editorial as the product grows; deprecated ones are marked, not deleted, so old content still makes sense. One owner keeps it from rotting.
ADDVia editorial
DEPRECATEMarked
DELETENever
OWNEROne
DON'T
×
Don't coin synonyms — One term per concept.
×
Don't define circularly — Plain language a newcomer gets.
×
Don't delete old terms — Mark deprecated, keep them.
×
Don't fork per team — One glossary, one owner.
“When everyone uses the same words, the brand sounds like one mind.”
07B05 SEO framework PLANNED
The SEO framework makes WCN’s content discoverable without bending the voice — a keyword model tied to the pillars, on-page rules, clean technical foundations, and a way to measure what’s working.
KEYWORDSPillar model ON-PAGERules TECHSchema · speed MEASURERankings
B05.1 · KEYWORD MODEL
Topics, not tricks.
Keywords are grouped into topic clusters under each content pillar, targeting intent rather than chasing volume. The model guides what to write next, anchored to what WCN actually does.
MODELTopic clusters
UNDERPillars
TARGETIntent
GUIDESWhat to write
B05.2 · ON-PAGE RULES
Structured, not stuffed.
Titles, headings and meta descriptions follow a simple checklist that helps search without harming readability. The voice always wins over the keyword — no stuffing, ever.
TITLEPattern
HEADINGSStructured
METAWritten
RULEVoice > keyword
B05.3 · TECHNICAL
Fast, and legible to bots.
Schema markup, clean URLs, fast loads and proper sitemaps give search engines what they need. The technical layer is handled once in the platform so writers never think about it.
SCHEMAArticle · org
URLSClean
SPEEDCore Web Vitals
SITEMAPAuto
B05.4 · MEASUREMENT
What’s ranking.
A simple dashboard tracks rankings and organic traffic per pillar, feeding back into the keyword model. SEO is treated as a loop, not a one-time setup.
TRACKRankings · traffic
BYPillar
FEEDSKeyword model
LOOPOngoing
DON'T
×
Don't keyword-stuff — Readability wins, always.
×
Don't chase volume — Target intent under a pillar.
×
Don't ignore technical — Schema and speed are table stakes.
×
Don't set and forget — Measure and feed it back.
“The goal is to be found by the right reader, not by everyone.”
Mostly shipped
The voice is set.
Tone guide and glossary are done; strategy and the blog system are in build. SEO is the last piece — the engine that scales the words.
WCN Editorial & Content Map · 5 · B01–B05
07 · MARKETING · B · v1.0